Developer

JOB - 703

Developer Specialist (Remote | LATAM)

 
Only resumes in English will be considered. 

About Hired Remoteli

Hired Remoteli is a recruitment agency connecting top-tier talent across Latin America with companies in the United States. We specialize in sourcing, vetting, and placing high-performing remote professionals.

About Our Client

This client is a tech-first managed services business operating in the Information Technology industry. They serve both MSP and marketing clients, providing web development, hosting, and IT support services. The company is fast-moving and internally leverages AI tooling as a core part of its development workflow.

Role Snapshot

• Location: LATAM - (Remote) 

• Schedule: Part-time | 10 a.m. - 2 p.m. ET

• Type: Contractor

Position Summary

The Developer Specialist delivers build and maintenance work across the technical stack: Cloudflare, Azure, WordPress/PHP, and internal AI tooling. Most requests land in the PSA, and all work and time gets tracked there, but the role is not limited to sitting in a queue. It also takes direction directly from the CEO, and is expected to resolve, build, or escalate without needing every step spelled out.

This is a junior-to-mid, low-supervision seat inside a fast-moving, tech-first managed services business. The person in it is expected to adapt to shifting priorities, flag anything they cannot resolve the same day, and keep every piece of work visible in the PSA.

Responsibilities

• Track all work and time in the PSA (HaloPSA), including work assigned directly and not just what arrives as a ticket.

• Work the Development ticket type, WebDev team, where most client and internal requests arrive.

• Resolve client WordPress and web issues: site bugs, broken pages, malformed URLs, malicious code checks, and feature requests, for MSP and marketing clients.

• Perform general maintenance across sites and custom apps hosted on Cloudflare Workers, Cloudflare Pages, and WordPress/custom PHP sites.

• Triage automated alerts that land in the PSA: app error reports, SFTP file changes, malicious code scans, and broken-page reports. Confirm what is real, fix what needs fixing, and close what is noise.

• Ensure every ticket carries a resolution note: what broke, what was done, and any follow-up required.

• Ensure no ticket sits untouched beyond the agreed SLA window without a status update.

• Build and maintain PHP-based WordPress sites and plugins.

• Write and maintain PowerShell scripts and Azure Runbooks for automation tasks.

• Build and extend Cloudflare Workers, Pages, R2, D1, and KV-based apps.

• Support and extend internal MCP (Model Context Protocol) servers, used to connect Claude and other AI tooling to internal systems. Building new servers is a stretch task, not a baseline expectation at this level.

• Document builds and fixes in the internal documentation system, following house style.

• Escalate blockers and personal knowledge gaps the same working day.

• Flag security-relevant findings (malicious code, exposed secrets, compromised accounts) the same day they are found.

• Use AI tooling daily as a working instrument (Claude, Claude Code, Cursor), and own the quality of the output. Unreviewed output is not a deliverable.

• Follow core security practices without exception: secrets and tokens go in a key vault or secrets manager, never in code or plain text; data at rest and in transit stays encrypted; credentials are never committed to code or tickets.

• Adapt to fast-changing priorities and scope. Tasks, tools, and priorities can shift with little notice.

Requirements (Must-Have)

• Junior-level experience, combined across web development and IT support or operations work.

• Working knowledge of PHP and WordPress: themes, plugins, custom post types, REST API.

• Working knowledge of the Cloudflare Developer Platform: Workers, Pages, D1, R2, KV.

• Basic PowerShell scripting and basic Azure familiarity: Automation Accounts, Runbooks.

• Basic TypeScript or JavaScript (Node.js).

• Basic DNS management: A/CNAME/MX/TXT records, propagation, and troubleshooting.

• Basic familiarity building and hosting environments on Azure, Cloudflare, and platforms like DigitalOcean or Cloudways.

• Daily hands-on use of AI dev tooling (Claude, Claude Code, Cursor), with an explanation of how output was validated — non-negotiable.

• PSA or ticketing platform experience — HaloPSA preferred.

• Git-based workflow: branches, pull requests, code review.

• Core security hygiene: secrets management, encryption at rest and in transit, credential handling.

• English C1+, client-ready in writing, light accent.

• Direct communication style; comfortable raising a question or a blocker the moment it arises, and adapting fast when priorities shift.

• Preferred but not required: experience with Next.js, Prisma, or Postgres/Supabase; Docker; background in MSP or MSSP environments; Graph API or M365 automation; familiarity with CIPP or NinjaOne.

• Bachelor's Degree (required education level).

Technical Skills (Required)

• PHP development: WordPress themes, plugins, custom post types, REST API

• Cloudflare Developer Platform: Workers, Pages, D1, R2, KV

• PowerShell scripting: Azure Automation Accounts and Runbooks

• TypeScript and JavaScript (Node.js)

• DNS management: A, CNAME, MX, and TXT records; propagation and troubleshooting

• Hosting environment setup and management: Azure, Cloudflare, DigitalOcean, Cloudways

• AI dev tooling: daily hands-on use of Claude, Claude Code, and Cursor, including output validation

• PSA and ticketing platforms: HaloPSA preferred

• Git-based workflows: branching, pull requests, code review

• Core security practices: secrets management, key vaults, encryption at rest and in transit, credential handling

• WordPress site and web issue resolution: bugs, broken pages, malformed URLs, malicious code checks

• Automated alert triage: app error reports, SFTP file changes, malicious code scans, broken-page reports

• Internal documentation: writing and maintaining build and fix records following house style

Soft Skills (Required)

• Direct and proactive communication, raises questions and blockers immediately without waiting to be asked

• Adaptability: adjusts quickly to shifting priorities, tools, and scope with little notice

• Self-management: operates effectively in a low-supervision environment without needing every step spelled out

• Accountability: owns the quality of all work, including AI-assisted output, before it is delivered

• Attention to detail, writes clear resolution notes, maintains documentation, and follows established processes consistently

• Escalation judgment: knows when to resolve independently and when to escalate the same working day

• Time discipline: works within SLA windows and always keeps all work visible in the PSA

• Professional written communication: client-ready in English, clear and concise in async and written formats

Tools & Systems

• Microsoft 365 (Outlook, Teams, SharePoint/OneDrive)

• Time tracking: Hubstaff 

Why Join?

• Competitive pay in USD.

• 100% remote — work from home or anywhere.

• Flexible time-off.

• Work with an international team.

• Learning opportunities.

• Be a member of an elite group of top talent.